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Terms and Conditions

Welcome to 1747 Fritto Club! These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and services (collectively referred to as “Services”). By accessing or using our Services, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old or have obtained parental consent and that you agree to comply with these Terms. If you do not agree, please do not use our Services.

2. Services Overview

1747 Fritto Club provides food preparation, delivery, and related services within Dubai. The availability of our Services may vary based on location, operating hours, and other factors.

3. Ordering and Payment

3.1 Placing Orders:

    • Orders can be placed through our website or mobile application.
    • Ensure that the information provided (e.g., address, phone number) is accurate.

3.2 Payment Methods:

    • We accept cash on delivery, credit/debit cards, and online payment methods.
    • Payments must be made at the time of placing the order or upon delivery.

3.3 Order Confirmation:

    • An order confirmation will be sent via email or SMS upon successful placement.

3.4 Order Modifications:

    • Once an order is confirmed, modifications may not be guaranteed but can be requested by contacting customer support.

4. Delivery Policy

4.1 Delivery Areas and Times:

    • We deliver to most areas in Dubai.
    • Delivery times may vary based on location and order size, typically within 30-45 minutes.

4.2 Delivery Charges:

    • Delivery charges will be specified during checkout.

4.3 Failed Deliveries:

    • If delivery fails due to incorrect information or the recipient being unavailable, the customer may incur additional charges.

5. Cancellations and Refunds

5.1 Cancellations:

    • Orders can be canceled within 5 minutes of placement by contacting customer support.

5.2 Refund Policy:

    • Refunds are issued for defective, incorrect, or undelivered orders.
    • Refund requests must be made within 24 hours of delivery.

5.3 Non-Refundable Items:

    • Perishable items that were delivered correctly and in good condition are non-refundable.

6. User Conduct

By using our Services, you agree not to:

    • Provide false or misleading information.
    • Engage in fraudulent activity, such as unauthorized payment methods.
    • Use the Services for illegal purposes or to violate any laws.
    • Attempt to disrupt the functionality of our website or application.

7. Intellectual Property

All content on our website and application, including logos, images, text, and design, is the property of 1747 Fritto Club and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without explicit permission.

8. Limitation of Liability

To the maximum extent permitted by law:

    • 1747 Fritto Club is not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
    • Our liability is limited to the amount paid for the specific order in question.

9. Indemnification

You agree to indemnify and hold 1747 Fritto Club, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising from your violation of these Terms.

10. Third-Party Services

Our Services may integrate with third-party services, such as payment gateways and delivery partners. We are not responsible for the practices or performance of these third parties.

11. Termination

We reserve the right to terminate or suspend your access to our Services at any time if you violate these Terms or engage in activities deemed harmful to our business.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms will be resolved through arbitration in Dubai.

13. Changes to Terms

We may update these Terms periodically. Any changes will be posted on this page with an updated effective date. Continued use of our Services constitutes acceptance of the revised Terms.